Dukaan Wallet is like a prepaid account for the business owners.
You can use your Dukaan credits to pay for using various services offered by Dukaan platform.
Currently, Dukaan Wallet is available only for the sellers from India.
Why keep money in the Dukaan Wallet?
It's simple: your service fees are deducted from the wallet.
If the balance hits zero, your store's services will pause.
It is recommended that you should maintain at least 2000 credits in your Dukaan wallet to to ensure smooth operations.
What happens if your wallet balance becomes zero or goes negative?
- Your payouts will be put on hold
- You won't be able to process the orders
- Customer details and reports are hidden (marked as ***)
Note: If you use Dukaan Pay, we deduct the payment gateway charges first, and settle the final amount in your preferred bank account/UPI.
Important:
- Dukaan's Service Fees and Payment Gateway charges are different.
- Your service fee depends on your subscription plan. You can check all our plans here: https://mydukaan.io/pricing
- Payment Gateway charges are based on your chosen payment gateway provider.
- Dukaan Credits are non-transferable to other Dukaan account/bank.
🚨 You should also read:
- Dukaan Service Fee & Payment Gateway Charges.
- How do Online Payments Settlements work?
- Payment on hold - Why are my payments on hold?
If you have any questions regarding the prices, chat with us or feel free to reach out to us on [email protected] and we'd be glad to assist you.