System provides a time saving functionality for its users to save a set of common messages in the system that the user can send to the prospects often. Users can use this functionality by clicking on the bookmark icon on the left side of the emoji icon in the typing box of the chat area. Common replies box shows a popup in which all the saved replies are shown with searching capabilities and create new ones by clicking on the Create button. Users have to provide a title in the title box and message in the description. System saves these under the saved replies under the Personalized section.
Saved Replies
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