General guidelines on how to work with Aegis for secondary vetting of your campaign:
- Contact Aegis: If your SMS campaign has been rejected during primary vetting, you can contact Aegis for secondary vetting. You can reach out to them by phone at 1 (443) 459-9233 or by email at [email protected].
- Understand the fee structure: Aegis charges a non-refundable fee of $40 per successful vetting. However, if the vetting fails, the fee is reduced to $5.
- Provide tracking number: If your campaign fails secondary vetting by an automated system, you can contact Aegis with a tracking number. A human representative will then review your campaign and provide assistance.
- Be prepared for a human review: If your campaign fails automated secondary vetting, it will be reviewed by a human representative. Be prepared to provide additional information or make changes to your campaign if necessary to meet the guidelines for approval.
- Follow guidelines and regulations: Make sure your SMS campaign complies with all relevant guidelines and regulations set by Aegis and the regulatory body in your region. This may include restrictions on the content of messages, frequency of sending, and use of personal information.
- Be patient: The process of secondary vetting may take some time, so be patient and wait for a response from Aegis.
By following these guidelines, you can increase the chances of successfully passing secondary vetting with Aegis and getting your SMS campaign approved.